F.A.Q
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How can I customize my order?
Organic Apparel USA offers two different types of custom manufacturing in order to obtain the needs of custom manufacturing industry.
A- Organic Apparel USA customers can choose a model from our designs and they can change it according to their needs.
You can find our unique designs at www.organicapparelusa.comB- Organic Apparel USA customers can provide us their own design. (Pattern, drawing, picture)
Our Customers can customize:
Color (Green, White etc.)
Fabric Type (Organic , Non Organic, cotton etc.)
Fabric Quality (Weight, thread count etc.)
Embroidery (Color, type, logo etc.)
Bordure (Color, type, logo etc.)
Model (Designs, types etc.)
Model Measurements (Length, Width etc.)
Accessories (Button, Snap etc.)
Labels (Brand Label, Hang Tag etc.)
Packaging (Box type, measurements etc.)
Shipping Type (Via Air or By Sea)
Delivery Point (Country, City, Port Address ) -
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What is our minimum order quantity?
Our minimum order quantity is 400 per color/model up to 5 different sizes available.
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Can I put my own brand label on the products?
Our customers can embroider, print, brand label their initials, logos, and the name of their company.
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What is the delivery time?
Four to six weeks after the production sample approval.
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Where does the manufacturing take place?
The manufacturing takes place in Turkey.
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Why are the manufacturing facilities located in Turkey?
Cotton is the primary element in a quality products and Turkey is a leading market in the global cotton industry. Legendary Turkish Cotton is a premium material with extra long, resistant and soft fiber. This type of cotton is only grown in Anatolian lands, the major trade route linking the East to the West.
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How are our customers' designs protected?
To protect our cutomers' rights as well as our, we sign a non-disclosure agreement (NDA) with all our clients and agree NOT TO share any information with third parties.
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Is there a Sample Manufacturing Process?
Yes Organic Apparel USA introduced a“Sample Manufacturing Process” to avoid any complications that may occur during the production process. That is why, prior to manufacturing our customers' complete order, the samples of the products are manufactured. This id the first sample. During the manufacturing of the first sample, we are concerned about measurements, fabric quality and weight.
Then, the product is finalized based on the feedback we receive from our customers and the second sample is made. We ship the second sample (that is now “The Production Sample”) to our customers, and upon their approval the complete order is manufactured with the exact same specifications of the production sample. This process helps us eliminate any errors in the final order.
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What are the shipment methods?
Your products can be shipped via air or sea freight.
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What are the payment terms?
When the customer receives the final “Production Sample” at the end of the sample manufacturing process, 60% of the total amount is due. When the customer makes this payment, Organic Apparel USA begins the manufacturing of the complete order.
Before the complete order is shipped to the customer, Independent auditors (Inspectors) quality check the end products. 40% of the remaining payment is required from the customer before the final shipping. (L/C, Wire, Money Order)
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What certificates does Organic Apparel USA have?
Organic Apparel USA has the following certificates: SKAL, GOTS and ORGANIC EXCHANGE Certificates for its organic cotton as well as bamboo products.
Code of Conduct Policies are established in all our production facilities.
CERTIFICATES
Skal Certificate
Gots Certificate
Azofree Certificate
Oeko-tex Standard 100 Yarn dying Certificate
Oeko-tex Standard 100 Fabric Dying Certificate
Iso 9001 certificate
Eko Certificate
Organic dying certificate
Organic yarn certificate